Our Privacy Policy

Information is collected for the following purposes:

Who is the Information used by?

Titan Environmental Surveys Ltd.
SoakawayUK is operated by Titan Environmental Surveys Ltd. Information you submit to the SoakawayUK website is not distributed to any third parties.

Where we consider you have a claim for the surface water rebate from your water company, we will provide the water company with the information necessary to support your claim.

How is the information stored?

To the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognize that your use of the internet and our website is entirely at your own risk. We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the internet. The information you supply is held on a secure server. Your credit card details are held by Streamline (a part of The Royal Bank of Scotland Group) and will only be used on authorisation of payment when your claim is successful.

The privacy policy applies to the use of the website only. All applications made using the form on the site are handled under the Data Protection Act and the terms and conditions users must agree to before submitting the form.

If you have any queries on the privacy and security of your details please do not hesitate to contact us.